We accept returns for any reason including the money back guarantee up to 30 days after an order is placed. To return an item, it must meet the following requirements:

  • The item must be returned in the exact condition the customer received it.
  • The item must be returned in the packaging it was shipped in.
  • The item must be unblemished and clean.

If your product does not meet these specifications, it may not be eligible for a return. If an item is returned beyond 30 days of the order being placed, we will not be able to accept it or offer a refund.

Shipping Returned Items

All returns should be shipped to the following address:

Ariana Spa Supplies
44927 George Washington Blvd,
Suite 265
Ashburn, VA 20148

Unfortunately, shipping costs are non-refundable, so customers are responsible for any costs associated with mailing a returned item. We cannot guarantee that we will receive your return, and so we advise tracking packages to avoid any losses.


After a returned item is received, Ariana Spa Supplies will assess the item to see if it qualifies for a refund. We will notify you upon receiving the item, and again to inform you if your refund was approved or rejected.

If your item is deemed eligible for a refund, a credit will be automatically applied to the card or account used to pay for the order within several days of approval.

For late refunds:

 If your refund doesn’t appear within a few days of being approved, take the following steps:

  1. Double-check your bank account.
  2. Reach out to your credit card company and/or bank to determine if the refund is still processing.
  3. If none of these methods work, and you still have not received your refund, contact us at

Unfortunately, we cannot offer refunds for sales items at this time.